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We’re currently experiencing some issues with our customer service response system, which may have affected our ability to reply to your enquiry promptly. Please rest assured that we’re actively working on a fix and will get back to you as soon as possible.
  1. Zing Pop Culture
  2. Delivery & Collection

Delivery & Collection

Click and Collect

  • Can I cancel or change an order paid using Afterpay or Zip
  • An item I would like to purchase is not near my local store.
  • What happens if my Click & Collect order is rejected?
  • How long will my Click & Collect order be held at store?
  • Can someone else collect my Click & Collect order on my behalf?
  • How do i collect my Click & Collect order?
See all 9 articles

Shipping and delivery

  • How do I track my order?
  • Updating address details?
  • Can't select Express Post?
  • How long will it take to ship to my address?

Same Day Delivery

  • How It Works
  • What is Same Day Delivery?
  • What products are available for Same Day Delivery?
  • When will my order be delivered?
  • What happens if I place my order after 2:00pm?
  • Is Same Day Delivery available on weekends?
See all 11 articles

Delivery Issues

  • My delivery arrived damaged
  • I didn't receive all my goods
Legal
  • Privacy Policy
  • Terms & Conditions
  • EB World Terms & Conditions
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