For in-stock products, you will receive email confirmation from us advising that your order is ready to be picked up from your chosen EB Games store. Please wait for this email to arrive before you head on down to your store!
For preorder products, you will receive an SMS from us around the release date of the product confirming that you’ll be able to pick up your preorder on release day.
Occasionally we may need to verify your order over the phone prior to collection, which may affect our normal processing times.